Shipping & Delivery Policy
Processing Time
Orders are typically processed within 1-3 business days after payment. Please note that custom or made-to-order items may require more time, and you should check the product description for specific details.
Shipping Methods
We offer several shipping options:
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Standard Shipping: Delivery is estimated within 3-7 business days.
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Expedited Shipping: Delivery is estimated within 1-3 business days.
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International Shipping: Delivery times vary by destination and may be subject to delays from customs processing.
Shipping Rates
Shipping rates are calculated based on the weight, size, and destination of your package. We offer free shipping on orders that meet a specific dollar amount; please visit our website for details on current promotions.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. Please allow up to 24 hours for the tracking information to update.
Delivery Issues
We are not responsible for packages that are lost or stolen after the carrier has confirmed delivery. If you have any delivery issues, please contact the carrier directly. Our customer service team can provide further assistance if needed.
International Orders
International customers are responsible for any customs duties, taxes, or fees imposed by their country. We are not responsible for delays caused by customs processing.
Returns & Exchanges
For information on returns and exchanges, please see our dedicated Return Policy.
Contact Us
If you have any questions about our shipping policy, feel free to contact us at info@dimerchllc.com.
Disclaimer: This shipping policy is subject to change without prior notice. Please refer to our website for the most up-to-date information.